Job title : Operations Executive

Location : Wandsworth, London SW18

Salary range : £22,000/yr - £26,000/yr, Full time Date posted : May 2023

The Company:

We provide quality timber windows and doors for the London property market.

Increasingly London’s stock of period timber windows has reached the end of their serviceable life – Ayrton replace these beautiful period windows & door beautifully. The business strategy for Ayrton is to drive growth in sales by focusing on our reputation for accurately replicating these fine old windows with a quality replacement product, accompanied by a market-leading level of service.

Our business has grown by 50% since 2020 as this strategy for growth continues. This financial year the company expects turnover to grow by 15%.

The Role:

We are looking for a highly organised Operations Executive to assist with operations management and client relationships. You must be customer focused, possess excellent communication and project management skills, and have a good eye for detail. The successful candidate will be expected to be proactive, committed and able to use their own initiative.

The Responsibilities:

• Client support and in bound call-handling for the wider team

• Assisting with scheduling and allocating the necessary resource for varied installation types and

durations

• Preparing payment runs for our suppliers & expenses for our staff

• Ordering office supplies & communicating with our factory for aftercare queries, for both inbound out outbound materials

• Data management and activity records

• Managing our stock of ancillary materials efficiently

• Liaising with the Sales & Design teams on technical issues and for product expertise

Skills/Qualifications:

REQUIRED

• High level of verbal and written communication skills

• Strong observation skills – “eye for detail”

• Customer service background

• Strong self-motivation and ambition

• Good commercial awareness

• Ability to work effectively alone

• PC literacy- knowledge and experience of MS Office suite

• A level – Degree level

DESIRABLE • Experience in an operations environment

• Direct experience in working within the construction industry

Benefits:

• 22 days of holiday (excluding bank holidays)

• Bonus scheme

• Pension

• Health insurance

• You will be joining an experienced and extremely talented team, who will help you grow professionally by providing valuable mentoring and development opportunities.

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