guarantees and warranties
Timber frames and cills
All timber fabrication is guaranteed for 10 years. Our timber is treated with preservative prior to painting; our preservation treatments are guaranteed for a period of 10 years, in line with the membership guidelines of the Wood Window Alliance. Please see our terms and conditions for further information.
Glazing
Our glazing units are guaranteed for a period of 10 years. Please see our terms and conditions for further information.
Paint
Our windows are primed, then factory finished with two coats of Teknos microporous pure white (RAL9010) as standard. Microporous paint allows the timber to breathe throughout its lifetime, which is essential to ensure that water does not sit within it (leading to rot). Other paint colours and stains are also available.
Our guarantees for factory-applied coatings are for a period of 3 years for paints and 2 years for stains. Please see our terms and conditions for further information.
Weatherseals
The weatherseals we use comply with British Standards. Our guarantees on weather seals are for a period of 2 years. Please see our terms and conditions for further information.
Security
All our windows and doors are fitted with insurance approved locks as standard. Both locking systems and glazing can be upgraded to meet specialised security requirements.
