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FAQs  

What is the delivery time for your windows and doors?
Once an order is placed delivery will be 8 weeks

What guarantees do you offer?
Our timber is guaranteed against fungal infection for 30 years, our glazing units for 10 years and our paint for up to 8 years. Any window needs to be protected from the elements through regular maintenance, depending on location and aspect the influence of weather will vary. Certainly by 5 years your windows will need a service – a fresh coat of paint and some TLC! See our terms and conditions for further information.

What’s the process I need to go through to order?
If you are happy with our quotation and want to purchase products from us, the next stage would be for us to secure a deposit and arrange a survey, if appropriate. We will then produce professional drawings for your approval, prior to manufacture. Our sales staff will clearly explain how we go through the stages from commitment to fitting.

Can I see your products?
We have a showroom in Wandsworth, London. Come and visit us to see our range of products.

What are your windows made of?
We normally work with laminated European Pine frames with hardwood Ash sills. This is the most stable and durable solution and certainly the norm for wooden window manufacturing. Importantly this timber is certified by the Forest Stewardship Council guaranteeing its origins and sustainability.

Why don’t you use hardwood frames?
There is no structural need to use hardwood and it is certainly not required for authenticity. Our engineered softwood is extremely strong and stable, has passed British Standards testing for strength, is more sustainable than hardwood and better value.

What glazing do you use?
We use double glazed units, argon filled, with the slim warm edge spacer bars conforming to the latest British Standards.

Are your products carbon friendly?
That’s the beauty of wood! In fact wood is carbon positive …no chimneys pumping out U-PVC waste in our Factories!

Do you fit windows?
Yes, we offer a fitting service and will price this separately in our quotation. We base our costs on Labour time and materials. We are a member of FENSA.

Do you refurbish?
No, we only replace windows, sorry!

Which parts of the UK do you cover?
We service the home owner market in London and the Home Counties. We do work UK wide with Architects and Developers.

How do I know I am getting a good price?
We recommend you get other quotes. Our business is based on great value for money, so tell us if you think you have a better like for like price.


© Copyright 2008 - Ayrton windows and doors
     Ayrton windows and doors is the trading name of Ayrton Bespoke Ltd

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Company Registration 2235366 VAT no 497686074
 





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